- References. Ask for references who can vouch for the quality of their service. Many cleaning companies keeps the testimonials o their customers.
- Supplies and equipment. Ask about the products and equipment the cleaning company uses. Are they environmentally friendly? Are they using modern equipment?
- Continuous Training. Doing a task the sane way for too long a time can lead to complacency. Ask for information about the staff training, who trains them and how often their training is refreshed.
- Insurance. Make sure any commercial cleaning company you consider is fully insured for the safety and security of you and your family.
- Safety. Make sure any company you choose is compliant with OSHA laws, and will otherwise keep your family, and cleaning personnel as safe as possible.
- Availability. Ask your cleaner how to make outside of regular business hours? Get real-life examples of how they’ve come through for specific clients.
- Accountability. Find out how the cleaner Will measure and track their success on your job site. How will you provide feedback and what will they do with it? is there a formal complaint procedure? Can they provide you with tracking tools?
- Green cleaning. Green used to be the next big thing, but now it’s solidly today’s big thing, and it’s definitely here to stay. Find out what green cleaning products, processes, and certifications the cleaner has